Zumba® accepts the following methods of payment – PayPal, Visa, MasterCard, Discover and American Express
Payment is charged immediately after security checks from your bank issuer and Zumba® have been authorized. All products listed on this site are sold DIRECTLY by Zumba Fitness®. This website does NOT process any transactions at all.
Zumba® will send you an acknowledgement email on successful completion of an order on their site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you, Zumba® will send you a tracking and confirmation email.
Please contact Zumba Fitness® Support if you do not receive an acknowledgement email and they will make sure it is not a problem with their system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating their emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
Zumba® strives to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 business days as a guide. All items are shipped out on a first come, first served basis.